Service Advisor

Job overview

The Service Advisor role is onsite in Cranberry, PA, with annual compensation of $65,000–$110,000, paid biweekly. NorthStar Auto provides automotive service and repair and emphasizes customer care and quality workmanship. The advisor is the primary customer contact for vehicle service, translating customer needs into estimates and repair work while coordinating with technicians. The role manages scheduling and workflow, maintains service records, and follows up after service to support customer satisfaction.

What you'll do

• Greet customers and determine vehicle service needs
• provide accurate estimates and explain procedures and costs
• coordinate with technicians to complete repairs and maintenance
• maintain records of customer interactions, vehicle history, and service requests
• follow up after service
• manage service scheduling and workflow
• distribute work to technicians in a timely order.

What we're looking for

Skills & competencies

service advisor

cranberry pa

northstar auto

$65k–$110k/year

full-time

automotive service

customer relations

repair estimates

technician coordination

service scheduling

401(k)

health dental vision

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• 401(k)
• paid time off and holidays
• professional growth opportunities
• supportive team environment.

Why this role

The posting lists a $65,000–$110,000 annual compensation range, health, dental, and vision insurance, 401(k), paid time off and holidays, and opportunities for professional growth. CDK experience and GM certification are pluses.

About the employer

NorthStar Auto is hiring for this role. Industry: General Automotive Repair. Sector: 81.