Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Eaton Rapids, MI, with stated compensation of $35,000–$45,000 per year. The position supports a State Farm agent’s office by assisting policyholders and prospective customers. The role helps keep front-desk and office interactions organized, responds to customer needs, maintains records, and identifies opportunities to discuss insurance options while supporting the team’s administrative work.

What you'll do

• Greet customers in person and by phone and direct them to team members
• schedule appointments and manage office communications
• handle inquiries and maintain customer records
• speak with prospective and existing customers about insurance options
• follow up on customer needs
• support administrative tasks and projects.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

full-time

eaton rapids mi

customer service

reception

appointment scheduling

office communications

customer records

insurance options

administrative support

$35k–$45k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance
• paid time off
• company parties
• opportunity for advancement.

About the employer

Steven Bartshe - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.