Customer Service Associate — Retail & Community Events

Job overview

The Customer Service Associate role is onsite in Boston, MA. Pay is $615 per week; the posting also lists a weekly range of $615–$790. Aurelius Consulting Group represents brands at retail locations, promotional events, and community campaigns. The associate helps customers understand products and services, answers questions, and guides them through sign-up or purchasing. The role supports customer satisfaction and team objectives through positive, informed face-to-face service.

What you'll do

• Provide face-to-face customer service at retail locations and promotional events
• answer questions and share product and service information
• understand customer needs and offer appropriate solutions
• guide customers through sign-up or purchasing
• collaborate with the team on customer satisfaction and team objectives.

What we're looking for

Skills & competencies

customer service associate

boston ma

aurelius consulting group

retail locations

promotional events

community campaigns

face-to-face service

product information

customer relationships

sign-up support

purchasing support

entry-level

training and mentorship

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, company parties, training and development, and advancement opportunities.

Why this role

Entry-level applicants are encouraged; full training and ongoing mentorship are provided. Performance-based incentives and advancement opportunities are listed.

About the employer

Aurelius Consulting Group is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.