Customer Service Professional, Provider Billing Inquiry
Employment type
Full-time
Work setting
On-site
Location
Conshohocken, PA
Schedule
Day shift
Posted
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Job overview
The Customer Service Professional role is based in Conshohocken, PA, and is limited to U.S.-based candidates. Compensation is not specified. The role supports MedRisk’s existing network providers through its Provider Billing Inquiry team. The role handles provider and collection-staff questions about claim status, explains billing processes and timing, and coordinates with internal departments to resolve inquiries while meeting customer support and quality standards.
What you'll do
- Receive inbound calls
- respond to provider and collection-staff inquiries about claim status
- explain billing processes and timing
- coordinate with Accounting, Provider Relations, and Account Management as needed
- meet customer support and quality standards
- identify system or procedural challenges and assist with resolution.
What we're looking for
- Skills & competencies
- customer serviceprovider billing inquiryconshohocken pamedriskclaims statusinbound callsbilling supportprovider relationsmonday–friday9:00 a.m.–6:30 p.m. eastern
- Work arrangement
- Weekend coverage required
Why this role
The stated schedule is 9:00 a.m.–6:30 p.m. Eastern, Monday through Friday.
About the employer
MedRisk LLC is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Marketing Consulting Services
- Occupation code
- 43-4051.00
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Listing ID: 35abb4bd-c4a3-43f8-8cd1-03e82d37aef9