Account Associate — State Farm Agent Team Member

Job overview

Account Associate — State Farm Agent Team Member is an onsite role in Syracuse, NY. Compensation is $70,000–$90,000 per year. The position supports Matthew Graham’s small agency team, which emphasizes customer service, coaching, and community involvement. The associate supports daily agency operations by managing customer accounts, assisting with policy inquiries and changes, processing claims, coordinating with underwriters, and marketing relevant products and services.

What you'll do

• Manage customer accounts and update database information
• assist with policy changes and inquiries
• process claims and follow up on claim status
• coordinate with underwriters to support timely policy issuance
• build customer relationships and market relevant products and services.

What we're looking for

Skills & competencies

account associate

syracuse ny

state farm agent team

matthew graham

insurance

customer accounts

policy changes

claims processing

underwriting coordination

$70k–$90k/year

401(k)

paid time off

license reimbursement

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement
• 401(k)
• performance bonuses
• flexible schedule
• advancement opportunities
• paid time off
• training and development.

Why this role

Previous insurance or related-field experience is preferred. The agency describes a close-knit team and provides training and development.

About the employer

Matthew Graham - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.