Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Rocky Mount, Virginia. The pay range is $18–$22 per hour. Jacob Lewis is a State Farm independent contractor agent marketing insurance and financial services products. The representative supports customer relationships and the growth of the agency by answering inquiries, following up, and maintaining accurate interaction records. Attentive service and coordination with agent team members help address community members’ needs.

What you'll do

• Establish customer relationships and follow up as needed
• answer customer inquiries and requests
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

rocky mount va

jacob lewis - state farm agent

insurance services

customer relationships

customer inquiries

follow-up

recordkeeping

communication

$18–$22/hour

health insurance

401(k) matching

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• paid time off
• wellness resources
• 401(k) matching
• performance-based bonus.

Why this role

Previous customer service experience is preferred; the role emphasizes communication, interpersonal skills, attention to detail, and multitasking.

About the employer

Jacob Lewis - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.