AWS Production Support Engineer
Compensation
$75,000
Employment type
Full-time
Work setting
On-site
Location
Knoxville, TN
Schedule
Day shift
Posted
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Job overview
The AWS Production Support Engineer role is onsite in Knoxville, TN, and is described as contract-to-hire. Compensation is stated as $75,000. The engineer supports business-critical AWS-hosted applications in a large financial services environment.
What you'll do
- Monitor application health and infrastructure using CloudWatch, CloudTrail, Splunk, and related tools
- investigate alerts and logs
- troubleshoot AWS services and SNS-related events
- manage incidents and tickets in ServiceNow
- coordinate technical triage and resolution with developers, cloud teams, and subject-matter experts
- support releases and production changes
- and participate in resiliency exercises and scheduled weekend activities within a 24x7 support model.
What we're looking for
- Skills & competencies
- aws production support engineeraws cloud operationsproduction supportcloudwatchcloudtrailsplunkservicenowknoxville tnsystem one$75,00024x7 support modelweekend activities
- Work arrangement
- Weekend coverage required
Benefits & perks
- Eligible employees may access medical, dental, vision, spending accounts, life insurance, voluntary plans, and a 401(k) plan.
Why this role
The role focuses on production support and AWS cloud operations rather than application development, with increasing ownership of recurring incidents.
About the employer
System One is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Facilities Management Services
- Occupation code
- 15-1244.00
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Listing ID: 356ce14b-3a1b-412e-98fd-fbef7f8c6e87