Digital Product Manager, Client Lifecycle

Job overview

The Digital Product Manager, Client Lifecycle role is listed as hybrid in Hartford, CT. Compensation is not specified in the posting. HSB, a subsidiary of Munich Re, provides insurance and related services. The product manager owns the Grand Central client lifecycle platform, setting its vision and roadmap so client-facing and operations teams can rely on it for client information. The role translates user needs into prioritized improvements, guides product owners and an IT delivery team, and drives adoption and measurable business outcomes.

What you'll do

• Own the Grand Central client lifecycle management platform and its roadmap
• learn client-facing team needs and prioritize platform improvements
• improve client information quality, document management, insights, and reporting
• guide Digital Product Owners managing the backlog
• partner with IT delivery, business leaders, and user champions
• drive adoption and measure results.

What we're looking for

Skills & competencies

digital product manager

client lifecycle

product management

microsoft dynamics

crm

b2b client platform

product roadmap

data quality

document management

client insights

hartford ct

hsb

hybrid work

Work arrangement

• Weekend coverage required

Why this role

Owns an in-house Microsoft Dynamics platform serving as the central repository for client lifecycle information.

About the employer

Hartford Steam Boiler Inspection and Insurance Company is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.