Retail Assistant Manager — T-Mobile

Job overview

The Retail Assistant Manager — T-Mobile role is onsite in Troy, OH. Pay is $14–$16 per hour. The position supports United Wireless’s retail store team and its customer-loyalty mission. Working with the Store Manager, the assistant manager coaches sales representatives, supports store operations, and helps customers have a smooth, solutions-oriented experience. The role contributes to sales, operational, and customer satisfaction goals through team development and performance monitoring.

What you'll do

• Coach and develop sales representatives
• manage customer wait times
• guide team members on sales and customer service
• maintain store organization and visual merchandising
• ensure compliance with retail procedures
• support use of store systems
• monitor key performance indicators
• assist with expense and discount controls
• contribute to sales, operational, and customer satisfaction goals.

What we're looking for

Skills & competencies

retail assistant manager

t-mobile

troy oh

store leadership

sales coaching

customer service

visual merchandising

retail operations

kpi monitoring

full-time employees

$14–$16/hr

employee phone discount

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision coverage
• short- and long-term disability and life insurance
• paid time off
• employee phone service discount
• additional T-Mobile perks.

Why this role

Requires a flexible schedule for full-time employees, reliable transportation, and a high school diploma, GED, or equivalent. The posting also states no prior experience is necessary.

About the employer

United Wireless is hiring for this role. Industry: Wireless Telecommunications Carriers (except Satellite). Sector: 51.