Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative — State Farm Agent Team Member role is an onsite, full-time position in Gilmer, TX. Compensation is $38,000–$52,000 per year. The role supports Paul Herndon’s State Farm insurance agency and its community members. The representative helps strengthen customer relationships by responding to inquiries, resolving issues, maintaining accurate records, and coordinating with agency colleagues. Responsive service and retention support contribute to the agency’s customer experience and growth.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• and coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team member

full-time

gilmer tx

paul herndon state farm agent

customer service

customer inquiries

issue resolution

customer records

retention

$38k–$52k

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, license reimbursement, performance-based bonus, flexible schedule, paid time off, training and development, and advancement opportunities.

Why this role

The posting describes potential internal growth opportunities for driven and sales-minded candidates.

About the employer

Paul Herndon - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.