Repeat Customer Specialist

Job overview

The Repeat Customer Specialist is an onsite role based in Westford, MA. Compensation is not specified, and this position supports the sales and marketing team at Esler Companies | Renewal by Andersen. This role exists to proactively contact existing customers to schedule appointments for the next phase of their window and door replacement projects. The specialist coordinates consultations with sales consultants and identifies opportunities to generate referrals while maintaining high standards of customer service.

What you'll do

• Proactively contact existing customers by phone to schedule appointments for window and door replacement projects.
• Coordinate consultations with Sales Consultants.
• Identify opportunities to generate referrals.
• Handle every prospect, customer, and teammate with world-class service by effectively communicating, listening, and showing empathy.

What we're looking for

Skills & competencies

full-time

day shift

westford ma

inside sales

renewal by andersen

customer service

call center

sales

onsite

no degree required

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Dental, and Vision Insurance, Teammate Assistance Plan, Tuition Reimbursement, 401k with 50% match, Paid Time Off, Company Paid Holidays, Paid Volunteer Time.

Why this role

Tuition reimbursement, 401k with 50% match, paid volunteer time, and paid time off.

About the employer

Renewal by Andersen | Esler Companies is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.