District Operations Manager II — Customer Direct

Job overview

The District Operations Manager II — Customer Direct role is onsite in New Orleans, LA; compensation is not specified. Primo Brands is a branded beverage company focused on healthy hydration, and this role leads Route Sales Representatives delivering bottled water to commercial and residential customers.

What you'll do

• Oversee customer service and coach Route Sales Representatives
• lead safety practices
• ensure branch processes for service, delivery, and inventory are followed
• support employee development, onboarding, and engagement
• maintain staffing levels
• ensure teams have the correct products for daily deliveries
• share productivity practices
• and manage financial plans and operational initiatives.

What we're looking for

Skills & competencies

district operations manager ii

customer direct

onsite

new orleans la

primo brands

route sales representatives

bottled water delivery

safety leadership

customer satisfaction

team development

branch operations

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, prescription, dental, and vision coverage
• FSA and HSA
• 401(k) with 5% match
• employee stock purchase plan
• paid vacation and sick time
• paid holidays
• tuition reimbursement
• and additional listed insurance and employee benefits.

Why this role

The role leads a route-sales workforce and emphasizes safety, customer satisfaction, coaching, and operational execution. Experience managing multiple facilities and large teams is preferred; a bachelor’s degree is strongly preferred.

About the employer

Primo Brands is hiring for this role. Industry: All Other Specialty Food Retailers. Sector: 44.