Front Desk Agent

Job overview

The Front Desk Agent role is onsite and part-time in Brainerd, MN, with available shifts of 7:00 AM–3:00 PM and 3:00 PM–11:00 PM. Cragun’s Resort’s front desk team welcomes guests and supports their experience during their stay; compensation is not specified. The agent manages guest arrivals, departures, requests, and questions while maintaining accurate room information and secure key handling. The role helps provide a smooth and welcoming resort experience.

What you'll do

• Greet and register guests
• respond to special requests
• manage check-ins and check-outs
• handle cash and credit card transactions
• maintain room status information
• explain room types, rates, and resort amenities
• offer options to meet guest needs
• secure guest room keys
• answer inquiries and resolve concerns professionally.

What we're looking for

Skills & competencies

front desk agent

part-time

brainerd mn

cragun’s resort

7 am–3 pm

3 pm–11 pm

guest check-in

guest check-out

cash handling

room status

resort amenities

guest service

weekend availability

resort discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Discounts on marina rentals, food and beverages, lodging, gift shop purchases, and resort golf courses.

Why this role

Part-time openings are available on 7:00 AM–3:00 PM and 3:00 PM–11:00 PM shifts; weekend availability is required.

About the employer

Cragun's Resort is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.