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Member Experience Agent — Weekends

QNTM Fit Life · Nashville, TN · Gym member experience; reports to the Operations Manager

Compensation

$14 – $17 /hr

Employment type

Part-time

Work setting

On-site

Location

Nashville, TN

Schedule

Day shift

Posted

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Job overview

The Member Experience Agent role is onsite in Nashville, TN, and pays $14–$17 per hour. The agent is the first and last point of contact for gym members and guests at QNTM Fit Life. The role exists to provide prompt, friendly assistance and help members have a positive visit. It combines front-desk service with administrative, sales-processing, and facility tasks that support daily gym operations.

What you'll do

  • Greet members and guests
  • promptly assist with questions and needs
  • understand classes and services
  • answer and route phone calls
  • handle administrative tasks such as filing forms and updating billing or contact information
  • perform cleaning and locker-room checks
  • stock inventory, process point-of-sale transactions, and balance the cash drawer
  • support adherence to gym policies and procedures.

What we're looking for

Skills & competencies
member experience agent
qntm fit life
nashville tn
part-time
weekend work
customer service
gym front desk
member support
administrative tasks
point of sale
cash handling
cpr/aed required
$14–$17/hr
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Signing bonus and retention bonus after 60 days are mentioned
  • amounts are not specified.

Why this role

Weekend morning and/or evening availability is required. Current CPR and AED certification is required; high school diploma and/or some college is preferred.

About the employer

QNTM Fit Life is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.

Additional details

Industry sector
71
Industry
Fitness and Recreational Sports Centers
Occupation code
39-3091.00
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