Customer Service Manager
Compensation
$55k – $65k /yr
Employment type
Full-time
Work setting
On-site
Location
Lake Dallas, TX
Schedule
Day shift
Posted
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Job overview
The Customer Service Manager role is an onsite position located in Lake Dallas, TX. Compensation is $55,000–$65,000 per year for this full-time role, which supports the insurance agency team at Matthew Sand - State Farm Agent. This role exists to generate exceptional customer experiences and reinforce the growth of the insurance agency. The manager oversees daily operations, trains staff, and anticipates the needs of the community.
What you'll do
- Oversee customer service team, develop service policies, handle escalated complaints, train and mentor representatives, and manage daily office operations.
What we're looking for
- Skills & competencies
- full-timeday shiftlake dallas txstate farminsurancemanagementonsite$55k-$65kweekend workcustomer service
- Work arrangement
- Weekend coverage required
Benefits & perks
- 401(k) matching, paid time off, parental leave, training and development.
Why this role
$55K-$65K salary, 401k matching, parental leave.
About the employer
Matthew Sand - State Farm Agent is hiring for this role. Industry: Direct Health and Medical Insurance Carriers. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Direct Health and Medical Insurance Carriers
- Occupation code
- 11-3011.00
You'll be redirected to the employer's application page.
Listing ID: 34f0093f-d2be-4d3a-b2be-c58cf694c13e