Front Desk Specialist

Job overview

The Front Desk Specialist role is onsite in Myrtle Beach, SC. Compensation is not specified. At Holiday Inn Club Vacations, the front desk supports the resort guest experience from check-in through checkout. The specialist serves as a primary guest contact, handling room and folio transactions, keys, cash, questions, and service concerns. The role coordinates with housekeeping and other resort personnel and supports the Marketing Face to Face team during guest check-in when additional assistance is needed.

What you'll do

• Facilitate guest check-in and checkout
• handle room changes, inventory moves, and folio adjustments
• create and issue keys
• answer guest inquiries and resolve or route concerns
• maintain the house cash bank and perform end-of-day receipt reporting
• process payments
• coordinate with housekeeping
• support PBX operations when needed
• run, review, and print reports.

What we're looking for

Skills & competencies

front desk specialist

guest services

hotel

resort

check-in

checkout

folio transactions

cash handling

myrtle beach sc

holiday inn club vacations

weekends and holidays

customer service

Work arrangement

• Weekend coverage required

Benefits & perks

• After 90 days: 401(k), dental, health and vision insurance, paid time off, tuition assistance, ClubGo membership, and worldwide room discounts.

Why this role

The posting lists benefits after 90 days, including insurance, paid time off, tuition assistance, ClubGo membership, and room discounts.

About the employer

Holiday Inn Club Vacations is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.