Lead Patient Representative

Job overview

The Lead Patient Representative role is onsite in Hollywood, FL, with pay of $22–$24 per hour. The practice provides general and subspecialty ear, nose, and throat medical and surgical care, including diagnostic and rehabilitative services. The role leads patient-facing office support, helping patients navigate check-in, scheduling, insurance verification, records, and payments while supporting efficient clinic operations.

What you'll do

• Provide customer service
• answer multi-line phones
• greet and check in patients
• collect insurance information and required forms
• process patient payments
• verify insurance
• schedule appointments
• maintain paper and electronic records
• remind patients of appointments and assist with off-site testing arrangements
• provide patient support and guidance.

What we're looking for

Skills & competencies

lead patient representative

hollywood fl

ent and allergy associates of florida

full time

$22–$24/hr

medical front desk

patient check-in

insurance verification

appointment scheduling

electronic health records

monday–thursday 8–5

friday 8–2

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• company-paid short- and long-term disability and life insurance
• 401(k)
• six paid holidays
• and paid time off earned per pay period. Eligibility waiting periods apply.

About the employer

ENT and Allergy Associates of Florida is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.