Senior Customer Service Advisor
Employment type
Full-time
Work setting
On-site
Location
The Woodlands, TX
Schedule
Day shift
Posted
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Job overview
The Senior Customer Service Advisor is an onsite role based in The Woodlands, TX. Compensation is not specified for this position, which supports the specialty chemical and surfactants division at Indorama Ventures. This role exists to deliver exceptional service and support to internal and external customers. It contributes to the company by managing complex orders, resolving issues, and serving as a subject matter expert to mentor team members and ensure high-quality customer experiences.
What you'll do
- Manage order volumes and complex accounts
- resolve customer complaints
- partner with sales and supply chain teams
- provide team support and training
- manage specialty accounts
- participate in business continuity planning.
What we're looking for
- Skills & competencies
- full-timeday shiftthe woodlands txcustomer servicesapchemical industryorder managementrelationship managementmentorshiponsite
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health insurance, WellHub/TotalPass, life insurance.
Why this role
Requires 3-5 years of relevant experience and SAP proficiency.
About the employer
Indorama Ventures is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Marketing Consulting Services
- Occupation code
- 43-1011.00
You'll be redirected to the employer's application page.
Listing ID: 34e44cd0-ec64-40bd-81e8-65291f6f430e