Student Success Coach

Job overview

The Student Success Coach role is an onsite, full-time, 11-month position in Oneonta, NY. Compensation is not specified in the structured pay fields; the posting states a salary of $57,600. Hartwick College is an independent residential liberal arts college serving approximately 1,100 full-time undergraduates. The coach provides proactive, holistic guidance to undergraduate students, with particular support for first- and second-year students, students at academic risk, and students in the Academic Rebound Program. Through advising, outreach, and coordination of academic support, the role contributes to student engagement, persistence, and development.

What you'll do

• Coordinate communications, meetings, and status updates about student development
• support transition to college, course planning, registration, academic achievement, co-curricular experiences, engagement, and wellness
• conduct outreach and interventions for at-risk students
• support students identified through early alerts and grade reports
• coach probation students and coordinate Academic Rebound coaching
• assist with tutoring and Success Center programming
• participate in student-centered events, committees, and major campus events.

What we're looking for

Skills & competencies

student success coach

oneonta ny

hartwick college

higher education

academic advising

student support

academic rebound

at-risk students

registration support

tutoring programs

student engagement

11-month position

Work arrangement

• Weekend coverage required

Benefits & perks

• Health benefits, flexible scheduling, tuition benefits for eligible employees and dependents, and opportunities to attend athletic and cultural events.

Why this role

Requires a bachelor’s degree and at least three years of highly participatory, successful student-support experience in higher education. A relevant master’s degree and advising, coaching, or customer-service experience are preferred. Some evening and weekend events are included.

About the employer

Hartwick College is hiring for this role. Industry: Colleges, Universities, and Professional Schools. Sector: 61.