Customer Service Representative — Part Time, HVAC and Plumbing

Job overview

The Customer Service Representative role is part-time and remote after onsite training in Lemoyne, PA. The schedule is Monday–Friday, 5:00 PM–8:00 PM, with weekend availability required. Pay is $12–$16 per hour plus commissions. Leaps & Bounds is a family-owned HVAC and plumbing company serving Lemoyne, Camp Hill, Harrisburg, and surrounding areas. The representative supports customers and the office team by answering calls, scheduling service and installation appointments, following up on requests, assisting with technician dispatch and schedule updates, and maintaining accurate customer records.

What you'll do

• Answer incoming calls and schedule HVAC and plumbing service and installation appointments
• provide customer support and follow up on service requests
• assist with technician dispatch and schedule updates
• process customer information and maintain accurate records
• support office administrative tasks.

What we're looking for

Skills & competencies

customer service representative

part-time

remote after training

hvac

plumbing

appointment scheduling

dispatch support

lemoyne pa

leaps & bounds

$12–$16/hr plus commissions

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive pay with commission opportunities, growth opportunities, and a supportive team environment.

Why this role

Remote work is available after onsite training; the posting describes a supportive, family-oriented team and growth opportunities.

About the employer

Leaps & Bounds Plumbing, Heating and Air is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.