Associate, Inquiries and Investigations

Job overview

The Associate, Inquiries and Investigations role follows a hybrid schedule based in Tempe, AZ, with three in-office days per week, including Thursdays. Compensation is $87,188–$114,434 per year. The role is part of Oscar Health’s Provider Data Operations team, supporting its focus on serving health insurance members. The associate leads cross-functional implementations and data corrections that affect provider directory accuracy and filing submissions. The role investigates complex escalations, improves workflows, and coordinates risk mitigation through production release to support accurate, disciplined operations.

What you'll do

• Manage cross-functional implementations and projects, including plans, stakeholder engagement, edge-case mitigation, and completion
• analyze performance data and metrics
• investigate risks and escalations
• develop improvement plans through production release
• mentor team members
• comply with applicable laws and regulations.

What we're looking for

Skills & competencies

provider data operations

inquiries

investigations

project management

data corrections

provider directory

process improvement

hybrid

tempe az

oscar health

$87,188–$114,434/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision benefits
• 11 paid holidays
• paid sick time
• paid parental leave
• 401(k)
• life and disability insurance
• paid wellness time and reimbursements
• unlimited vacation program and annual performance bonuses.

Why this role

Hybrid schedule requires three office days weekly, with Thursdays as a required in-office day; bachelor’s degree or 3+ years of commensurate experience required.

About the employer

Oscar Health is hiring for this role. Industry: Direct Health and Medical Insurance Carriers. Sector: 52.