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Contact Center Manager

MCI Careers · Tampa, FL

Employment type

Full-time

Work setting

On-site

Location

Tampa, FL

Schedule

Day shift

Posted

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Job overview

The Contact Center Manager is an onsite role based in Tampa, FL. Compensation is not specified, and the role supports the business process outsourcing operations at MCI Careers. This role exists to oversee daily contact center operations, ensuring service excellence and operational efficiency. The manager contributes to the team by leading supervisors, analyzing performance data, and driving continuous improvement initiatives.

What we're looking for

Skills & competencies
full-time
day shift
tampa fl
mci careers
contact center
bpo
management
leadership
customer experience
onsite
Work arrangement
  • Weekend coverage required

About the employer

MCI Careers is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.

Additional details

Industry sector
56
Industry
Telemarketing Bureaus and Other Contact Centers
Occupation code
11-3012.00
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