Experienced Service Advisor

Job overview

The Experienced Service Advisor role is onsite at the dealership in Williston, ND. Compensation is $60,000–$90,000 per year. The position connects customers with technicians and supports the dealership service team. The advisor listens to customers’ vehicle concerns, schedules service, communicates repair recommendations and costs, and monitors work through completion. The role helps coordinate shop workflow and deliver a clear customer experience from check-in through vehicle pickup.

What you'll do

• Greet customers and understand vehicle concerns
• schedule service appointments and manage shop workflow
• explain repair recommendations, timelines, and costs
• liaise between technicians and customers
• monitor repair progress
• review completed work with customers
• collaborate with service and dealership leadership
• support customer experience from check-in through pickup.

What we're looking for

Skills & competencies

full-time

experienced service advisor

automotive service

customer service

service scheduling

repair coordination

dealership experience

williston nd

red rock ford

$60k–$90k

401(k)

401(k) match

health insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), 401(k) matching, dental, health and vision insurance, employee discount, and paid time off.

Why this role

The posting describes career growth opportunities, noting that many Service Managers began as Service Advisors.

About the employer

Red Rock Ford, Inc - Williston / Red Rock Reconditioning Center is hiring for this role. Industry: New Car Dealers. Sector: 44.