Customer Service Associate

Job overview

The Customer Service Associate role is onsite in Canton, MA, with a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m. Compensation is $20–$22 per hour. The position supports a client organization in the manufacturing industry.

What you'll do

• Process customer orders and follow up
• respond to inquiries about order status, pricing, product availability, and expedites
• process return material authorizations and credit requests
• maintain account information
• follow up on quotes
• enter new customer information
• coordinate with Sales, Applications Engineering, Purchasing, and Distribution
• and support administrative projects.

What we're looking for

Skills & competencies

full-time

customer service associate

canton ma

$20–$22/hour

order processing

order entry

customer accounts

return authorizations

quote follow-up

microsoft office

monday–friday

8:00 a.m.–4:30 p.m.

Work arrangement

• Weekend coverage required

Why this role

The posting specifies weekday hours and collaboration with several internal teams.

About the employer

Vector Talent Solutions is hiring for this role. Industry: Payroll Services. Sector: 54.