Operations Manager, Automatic Door and Entrance Solutions

Job overview

The Operations Manager role is onsite in Columbia, MD, leading Piedmont Door Solutions’ branch. Compensation is not specified; the posting describes a competitive salary plus performance bonus. Piedmont installs, services, and maintains pedestrian doors and entrance solutions for commercial and institutional clients. The manager oversees field service and installation operations, scheduling, technician performance, customer satisfaction, and branch measures. The role supports reliable service delivery and branch growth across the Baltimore–Washington market through team leadership, project coordination, safety oversight, and customer account support.

What you'll do

• Lead and develop technicians, installers, and office staff
• oversee dispatch and scheduling
• manage installation projects, materials, subcontractors, and closeout
• drive safety and compliance
• manage branch KPIs, maintenance programs, inventory, fleet, and tools
• recruit, onboard, and train technicians
• maintain customer relationships and accurate system records.

What we're looking for

Skills & competencies

operations manager

automatic doors

entrance solutions

full-time

columbia md

piedmont door solutions

field operations

service scheduling

installation projects

technician leadership

safety compliance

branch kpis

preventive maintenance

customer accounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• 401(k)
• paid time off and holidays
• paid AAADM certification
• performance bonus.

Why this role

Branch leadership role spanning automatic-door service, installation, preventive maintenance, safety compliance, and customer accounts; AAADM certification is listed as a plus.

About the employer

Piedmont Door Solutions is hiring for this role. Industry: Other Building Equipment Contractors. Sector: 23.