Customer Service Manager – State Farm Agent Team Member

Job overview

The Customer Service Manager – State Farm Agent Team Member role is onsite in Liberty Hill, TX, with compensation of $35,000–$50,000 per year. The role supports Brad Morgan’s State Farm agency in delivering customer experiences that contribute to agency growth. The position exists to build and maintain customer relationships, resolve insurance inquiries, and coordinate with agency colleagues. Through needs-based reviews and clear explanations of insurance options, the manager helps customers understand available coverage while supporting business development.

What you'll do

• Establish customer relationships and follow up as needed
• respond to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing
• use needs-based reviews to educate customers about insurance options
• communicate with customers and agency team members.

What we're looking for

Skills & competencies

customer service manager

insurance

customer relationships

policy changes

claims inquiries

billing support

insurance options

liberty hill tx

brad morgan state farm

$35k–$50k per year

paid time off

health benefits

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance bonus
• advancement opportunity
• paid time off
• training and development
• health benefits
• hourly pay plus commission or bonus stated in the posting.

Why this role

The posting describes hourly pay plus commission or bonus, paid time off, health benefits, and advancement potential.

About the employer

Brad Morgan - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.