Service Advisor, Automotive Dealership

Job overview

The Service Advisor role is onsite in Norwood, MA. The posting lists a salary range of $75,000–$200,000 per year and a starting bonus of up to $3,000, based on experience and qualifications. Clay Subaru describes its service team as focused on professionalism, efficiency, and customer satisfaction. The Service Advisor is the main customer contact for the service department, explaining repair and maintenance recommendations, preparing estimates, and coordinating with technicians. The role keeps customers informed and works to resolve concerns while supporting a smooth service experience.

What you'll do

• Greet customers and assess vehicle service needs
• explain recommended services and repair options
• prepare estimates and obtain approvals
• coordinate with technicians
• update customers on vehicle status
• resolve customer concerns
• promote service specials and maintenance programs
• maintain service and customer records.

What we're looking for

Skills & competencies

service advisor

automotive dealership

clay subaru

norwood ma

customer service

repair estimates

vehicle maintenance

technician coordination

service department

$75k–$200k/year

starting bonus up to $3,000

health insurance

401(k)

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Health and dental insurance
• 401(k)
• paid time off and holidays
• employee discounts on service and vehicle purchases
• ongoing training and career growth opportunities.

Why this role

The posting requires previous Service Advisor experience in an automotive dealership or repair shop.

About the employer

Clay Subaru is hiring for this role. Industry: New Car Dealers. Sector: 44.