Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative role is onsite in Independence, MO. The posting lists $50,000–$60,000 per year. The role supports Philip Snodgrass's State Farm insurance agency and its community-focused customer service. The representative strengthens the agency's customer experience by answering inquiries, maintaining accurate interaction records, and following up with customers. The role helps support client relationships and the growth of the insurance business.

What you'll do

• Establish and follow up on customer relationships
• answer customer inquiries and requests
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

independence mo

state farm agent

insurance

customer inquiries

client relationships

customer records

full-time

$50k–$60k

paid licensing

training and development

flexible schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• Agency-paid licensing, health insurance, paid time off, 401(k), performance bonus, training and development, advancement opportunities, and flexible scheduling.

Why this role

Previous customer-service experience is preferred. The agency states that licensing costs are paid and provides hands-on training and professional development.

About the employer

Philip Snodgrass - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.