Vice President — Corporate Communications

Job overview

The Vice President — Corporate Communications role is listed in San Mateo, CA. The annual base salary range is $290,000–$360,000. Freshworks builds service software for employee and customer experiences, including AI-enabled customer experience and IT solutions. The executive owns the company’s global narrative and communications strategy, leading a worldwide team and coordinating with senior leaders. The role connects media, executive communications, social, and emerging AI discovery channels to support market positioning and business goals.

What you'll do

• Define the corporate narrative across earned media, executive communications, social, influencer programs, content, and AI search
• build market positioning
• lead press and influencer programs
• develop executive thought leadership
• guide AI-enabled communications practices
• lead crisis communications and issue monitoring
• establish measurement and reporting
• lead a global communications team
• align with brand, product marketing, demand generation, investor relations, and legal.

What we're looking for

Skills & competencies

vice president

corporate communications

communications strategy

public relations

executive communications

crisis communications

global team leadership

ai search

san mateo ca

freshworks

$290k–$360k

b2b technology

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible thinking, career growth opportunities, and an inclusive workplace.
• Bonus or equity may be available.

Why this role

The posting seeks 15+ years in corporate communications, including 5+ years leading a global function at a B2B technology company.

About the employer

Freshworks is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.