Spa Operations Supervisor

Job overview

The Spa Operations Supervisor role is onsite in Denver, CO; compensation is not specified, though the posting describes competitive hourly pay based on experience. Hand & Stone Massage and Facial Spa is seeking an on-site leader for its Denver South location. The supervisor leads daily spa operations, supports staff performance, and helps deliver a strong client experience. The role also supports sales and membership performance while maintaining service, safety, and professional standards.

What you'll do

• Oversee opening and closing procedures
• ensure staffing coverage and schedule adherence
• maintain cleanliness, presentation, and service readiness
• coach front desk associates and service providers
• address attendance and performance concerns
• resolve escalated client concerns
• monitor rebooking, retail, and membership conversations
• lead sales and membership initiatives
• support promotions and pricing updates.

What we're looking for

Skills & competencies

spa operations supervisor

spa operations

team leadership

client experience

sales performance

membership growth

denver co

hand & stone

massage and facial spa

leadership development

bonus opportunities

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus opportunities, leadership development and growth path, supportive ownership and leadership team, and employee discounts on services and products.

Why this role

Leadership or supervisory experience is sought, preferably in spa, retail, hospitality, fitness, or another service-based industry. Performance-based bonus opportunities and a growth path are offered.

About the employer

Hand & Stone of Colorado is hiring for this role. Industry: Other Personal Care Services. Sector: 81.