Client Relations Specialist

Job overview

The Client Relations Specialist role is office-based in Boynton Beach, FL. Pay is $18.59 per hour. The role is the first point of contact for utility customers, assisting them by phone and at the front counter. The specialist handles customer questions and account requests, researches and updates records, and routes service issues to field crews. The position helps residents access utility billing and service support, including trash and sanitation information.

What you'll do

• Greet and assist customers by phone, email, and in person
• answer questions about bills, payments, balances, and water usage
• set up service accounts and process deposits
• research accounts and update billing records
• create work orders and dispatch field crews
• answer trash and sanitation questions
• handle filing, scanning, mail, and customer correspondence.

What we're looking for

Skills & competencies

client relations specialist

boynton beach fl

alpha1 staffing

$18.59/hr

customer service

utility billing

account setup

work orders

call center experience

office-based

temporary

Work arrangement

• Weekend coverage required

Why this role

Temporary position requiring four years of customer service or call center experience and a valid Florida driver’s license, or ability to obtain one within 14 days of hire.

About the employer

Alpha1 Staffing is hiring for this role. Industry: Office Administrative Services. Sector: 56.