Customer Service Representative
Employment type
Full-time
Work setting
On-site
Location
Valley Park, MO
Schedule
Evening shift
Posted
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Job overview
The Customer Service Representative role is onsite at the company office in Valley Park, MO. Compensation is not specified; the posting describes a competitive hourly wage. BEIS Plumbing provides plumbing services to St. Louis County, Jefferson County, and St. Charles County. The representative serves as a first point of contact and coordinates customer requests with the service manager and technicians. The role helps keep jobs on schedule, customers informed, and office and field teams aligned.
What you'll do
- Handle incoming calls, texts, and emails
- conduct customer intake
- coordinate with the Service Manager and technicians
- monitor schedules and follow up on open leads
- update Housecall Pro
- send estimates and schedule appointments
- keep customers informed
- monitor GPS routes to support technician dispatch
- assist with special projects from the Office Manager.
What we're looking for
- Skills & competencies
- customer service representativeplumbing servicescustomer intakeappointment schedulingtechnician dispatchhousecall provalley park mobeis plumbingmonday–friday7:30 am–4:00 pmno eveningsno weekends
- Work arrangement
- Weekend coverage required
Benefits & perks
- Free health and dental insurance
- company-matched IRA
- paid holidays
- family-friendly environment.
Why this role
Monday–Friday office schedule, 7:30 AM–4:00 PM, with no evenings or weekends.
About the employer
BEIS PLUMBING, LLC is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.
Additional details
- Industry sector
- 23
- Industry
- Plumbing, Heating, and Air-Conditioning Contractors
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 33e40bb0-bc2e-4cf9-8bfc-e2bae1afa122