Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is full-time and onsite in Montrose, CO. The hourly pay range is $20–$30. The role supports Adam Hancock’s State Farm agency and its community members. The role exists to provide responsive service that strengthens customer relationships and supports agency growth. It contributes by answering policy questions, processing changes and claims, maintaining accurate interaction records, and coordinating with agency colleagues.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

insurance customer service

policy information

policy changes

claims processing

customer follow-up

montrose co

adam hancock - state farm agent

$20–$30/hour

401(k)

401(k) matching

paid time off

parental leave

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), 401(k) matching, paid time off, and parental leave.

About the employer

Adam Hancock - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.