Service Advisor
Employment type
Full-time
Work setting
On-site
Location
El Paso, IL
Schedule
Day shift
Posted
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Job overview
The Service Advisor role is onsite in El Paso, IL, and compensation is not specified. The position supports Heller Ford’s Service Department as it grows. The advisor coordinates customer repair needs with technicians and department management, providing estimates, timelines, repair-order processing, and updates. The role helps the department deliver accurate repairs and customer service that supports satisfaction and loyalty.
What you'll do
- Determine repair costs and completion dates
- communicate expected repair times and changes
- coordinate work with technicians
- prepare repair estimates and repair orders
- handle cashier transactions as needed
- use parts and service management systems
- address customer concerns
- inform customers about service specials or additional work.
What we're looking for
- Skills & competencies
- service advisorautomotive servicecustomer servicerepair estimatesrepair orderstechnician coordinationwarranty repairscustomer communicationel paso ilfull-timeheller stores
- Work arrangement
- Weekend coverage required
Benefits & perks
- Paid vacation
- health, dental, and vision insurance offered
- 401(k) with potential company matching.
About the employer
Heller Stores is hiring for this role. Industry: New Car Dealers. Sector: 44.
Additional details
- Industry sector
- 44
- Industry
- New Car Dealers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 33b37de4-bc27-43e9-b9c5-d8c46e994fa6