IT Help Desk Technician

Job overview

The IT Help Desk Technician is an onsite role based in Oklahoma City, OK. Compensation is not specified in the posting. This role supports Continental Resources by providing technical support to end users. This position exists to ensure the smooth operation of computer systems by troubleshooting hardware and software issues. The role contributes to the team by resolving service requests and maintaining accurate documentation of technical incidents.

What you'll do

• Resolve telephone and email requests for technical support.
• Log incidents in tracking software.
• Identify trends in hardware/software problems.
• Train users on systems.
• Provide off-hour and weekend support via rotation.

What we're looking for

Skills & competencies

full-time

oklahoma city ok

continental resources

it

help desk

technical support

onsite

weekend work

rotational on-call

windows

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive benefits package and inclusion-focused work environment.

Why this role

Requires willingness to work a rotational on-call schedule.

About the employer

Continental Resources is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.