Guest Service Agent 1 (Part-Time)

Job overview

The Guest Service Agent 1 (Part-Time) role is onsite in Orlando, FL, in a fast-paced guest service contact center. Compensation is not specified. The Lakewood Regional Support Center provides resources to Loews Hotels, including guest contact center support.

What you'll do

• Manage inbound calls, reservations, wake-up calls, and guest requests
• coordinate with hotel departments
• use the property management system to look up guest information and process requests
• maintain knowledge of hotel services
• record guest interactions
• protect confidentiality
• and support emergency communications.

What we're looking for

Skills & competencies

guest service agent 1

part-time

orlando fl

lakewood regional support

loews hotels

guest contact center

inbound calls

reservations

wake-up calls

guest requests

property management system

Work arrangement

• Weekend coverage required

Benefits & perks

• One free meal per shift, free theme park access, and training and development opportunities.

Why this role

The posting requires flexibility to work a varied schedule, including days, nights, weekends, and holidays, as scheduled.

About the employer

Lakewood Regional Support Bldg is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.