Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Fredericksburg, VA. Compensation is $35,000–$50,000 per year. The agency focuses on helping customers protect what matters while providing customer service and supporting retention. The representative supports the agency’s customer experience and business growth by responding to inquiries, maintaining accurate interaction records, and following up with customers. The role also coordinates with other agent team members and anticipates community members’ needs.

What you'll do

• Establish customer relationships and follow up as needed
• answer customer inquiries and requests
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service

insurance agency

customer inquiries

customer relationships

recordkeeping

fredericksburg va

anne reeves state farm agent

health insurance

simple ira

paid time off

license reimbursement

training and development

performance bonus

flexible schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, license reimbursement, health insurance, paid time off, training and development, opportunity for advancement, performance-based bonus, and flexible schedule.

Why this role

The agency describes a supportive, customer-focused culture and offers training and development, licensing reimbursement, and opportunities for advancement.

About the employer

Anne Reeves - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.