Senior Account Manager

Job overview

The Senior Account Manager role is onsite in Blue Bell, PA. Compensation is $55,000–$65,000 per year. The position supports Shields Facilities Maintenance’s customer accounts and vendor service delivery. The role oversees Account Managers and helps ensure customer work is completed efficiently and on schedule. It contributes to account performance by reviewing metrics and margins, communicating scopes of work to vendors, resolving account issues, enforcing compliance, and reporting to upper management.

What you'll do

• Oversee a team of Account Managers
• communicate daily about performance metrics, margins, escalations, and vendor service delivery
• understand customer scopes of work and communicate vendor scopes
• monitor milestone services
• review and approve margin changes on change order reports
• enforce compliance requirements
• resolve vendor, margin, and site-change issues
• complete weekly reports for upper management.

What we're looking for

Skills & competencies

senior account manager

account management

facilities maintenance

vendor management

customer accounts

scope of work

service delivery

margin review

blue bell pa

shields facilities maintenance

$55k–$65k/year

Work arrangement

• Weekend coverage required

About the employer

Shields Facilities Maintenance LLC is hiring for this role. Industry: Office Administrative Services. Sector: 56.