Client Service Associate, Tax Office

Job overview

The Client Service Associate role is onsite in Mitchell, SD. Compensation is not specified. Jackson Hewitt provides tax preparation services through its offices. The associate welcomes clients and supports their office experience by confirming appointments, following up with clients, sharing marketing materials, and keeping clients engaged. The role helps the office maintain strong client relationships and an organized service flow.

What you'll do

• Welcome and engage clients visiting the office
• confirm appointments
• follow up with past and potential clients
• distribute marketing materials
• keep clients engaged during wait times
• provide customer service and basic computer support.

What we're looking for

Skills & competencies

client service associate

mitchell sd

jackson hewitt

tax office

full-time

onsite

client experience

appointment confirmation

client follow-up

marketing materials

tax training

no experience required

Work arrangement

• Weekend coverage required

Benefits & perks

• Corporate discount program, advancement opportunities, free tax preparation training and PTIN registration, continuing tax education, Enrolled Agent materials and testing reimbursement, and discounted friends-and-family tax returns.
• The listing’s health or wellness benefits text is a placeholder and is not specified.

Why this role

The posting welcomes applicants regardless of work background or experience level. Prior customer service or sales experience is preferred but not required; free tax preparation training and PTIN registration are offered.

About the employer

Jackson Hewitt - 3561 is hiring for this role. Industry: Tax Preparation Services. Sector: 54.