Spa Concierge

Job overview

The Spa Concierge role is onsite in Lafayette, LA. Compensation is not specified. The Woodhouse Spa describes its Lafayette location as coming soon, with a projected opening in November 2026, and presents its spa services as supporting guest wellness. The concierge supports the spa manager, therapists, and guests while helping create a welcoming experience from arrival through checkout. The role contributes to guest satisfaction and retention by scheduling appointments, explaining services and products, and handling payments and reservations.

What you'll do

• Welcome and assist guests
• answer calls and schedule appointments
• recommend services and collect payment
• schedule return appointments and promote recommended products
• explain the spa experience, locker room, and amenities
• support the manager and therapists
• comply with company policies and procedures. Must be able to work Saturdays, Sundays, and some holidays.

What we're looking for

Skills & competencies

spa concierge

lafayette la

the woodhouse spa

guest services

appointment scheduling

telephone reservations

customer service

retail sales

spa wellness

weekend availability

paid time off

employee discounts

flexible schedule

advancement opportunity

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee discounts, flexible schedule, opportunity for advancement, and paid time off.

Why this role

The Lafayette spa is projected to open in November 2026. The posting describes the role as full-time and requires customer service and telephone reservations experience.

About the employer

The Woodhouse Spa - Lafayette is hiring for this role. Industry: Other Personal Care Services. Sector: 81.