Patient Registration Representative – Emergency Department

Job overview

The Patient Registration Representative – Emergency Department role is onsite in Charter Township of Clinton, MI; compensation is not specified. Henry Ford Health is committed to advancing health and improving lives across Michigan and beyond. This role provides a welcoming first point of contact for emergency department patients while supporting accurate registration, insurance verification, payment collection, and patient flow. Through responsive service and coordination with clinical and non-clinical staff, the representative contributes to patient satisfaction and departmental operations.

What you'll do

• Welcome and register patients
• complete face-to-face check-in and preregistration
• verify insurance eligibility and coverage
• collect payments and handle cash transactions
• maintain accurate registration and insurance records
• respond to patient and caller inquiries
• advocate for patient needs
• manage competing priorities in a high-volume environment
• mentor and train colleagues
• collaborate with clinical and non-clinical staff.

What we're looking for

Skills & competencies

patient registration

emergency department

healthcare

henry ford health

charter township of clinton mi

onsite

insurance verification

patient check-in

preregistration

payment collection

patient advocacy

Work arrangement

• Weekend coverage required

Why this role

Emergency department registration role with patient advocacy and colleague mentoring responsibilities.

About the employer

Henry Ford Health is hiring for this role. Industry: General Medical and Surgical Hospitals. Sector: 62.