Millwork Support Specialist - Virtual Apron

Job overview

The Millwork Support Specialist - Virtual Apron role supports customers virtually; the listing location is Atlanta, GA. The posting lists pay of $18.00 per hour. The specialist is part of Home Depot’s Services Operations Contact Center and Virtual Apron team, which supports online and in-store project needs. The specialist provides consultative support for millwork customers, helping with door and window solutions, product customization, and project inquiries. By qualifying customers, supporting sales, and coordinating with stores and vendors, the role helps customers reach the appropriate design support and move projects forward.

What you'll do

• Facilitate inbound calls, qualify customers, and warm-transfer them to appropriate teams
• assist with the online configurator tool
• drive sales through consultative selling and contribute to personal and team sales goals
• follow up with vendors and stores on customer projects and communicate timelines
• support customer and associate product inquiries.

What we're looking for

Skills & competencies

millwork support specialist

virtual apron

atlanta ga listing

home depot

millwork

door and window solutions

customer service

consultative selling

online configurator

lead qualification

vendor follow-up

$18/hr

Work arrangement

• Weekend coverage required

Why this role

Virtual Apron role dedicated to millwork, including door and window solutions and customer qualification for design support.

About the employer

Home Depot is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.