Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative, State Farm Agent Team Member role is onsite in Van Alstyne, TX. The listing states competitive salary but does not provide a numeric compensation range. The role supports David Rodriguez’s State Farm agency in serving community members and building customer relationships. The representative helps customers understand policy information, make policy changes, and follow up on claims. Accurate records and coordination with agency colleagues support a consistent customer experience and the agency’s growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

van alstyne tx

insurance agency

spanish required

policy information

policy changes

claims follow-up

customer records

customer service

paid time off

health insurance

dental insurance

vision insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, company events, dental, health, and vision insurance, flexible schedule, free food and snacks, paid time off, parental leave, and training and development.

Why this role

Bilingual Spanish is required.

About the employer

David Rodriguez - State Farm Agent is hiring for this role. Industry: All Other Insurance Related Activities. Sector: 52.