Customer Service Representative

Job overview

Customer Service Representative is an onsite role in Farmington, MI. Compensation is not specified. The position supports Dal-Tile customers and coordinates customer needs with internal teams. The representative assists walk-in customers, answers inquiries, provides samples, processes sales transactions and orders, and manages account questions involving product information, pricing, stock, order status, and transportation. The role helps resolve issues from order entry through delivery and supports efficient customer service.

What you'll do

• Serve walk-in customers
• answer inquiries
• provide samples
• complete sales transactions
• enter orders
• process faxes and prepare reports
• manage account and order questions
• coordinate with internal teams to address issues through delivery.

What we're looking for

Skills & competencies

customer service representative

customer accounts

order entry

product information

order status

pricing

stock checks

sales transactions

call center experience

farmington mi

dal-tile

401(k) match

employee purchase discount

tuition reimbursement

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) company match, employee purchase discount, and tuition reimbursement are listed as examples of benefits.

Why this role

The posting includes a comprehensive benefits package, with examples including a 401(k) company match, employee purchase discount, and tuition reimbursement.

About the employer

Dal-Tile is hiring for this role. Industry: Clay Building Material and Refractories Manufacturing. Sector: 32.