Technical Service Representative

Job overview

The Technical Service Representative is an onsite role based in Salem, WI. Compensation is not specified for this position, which supports the distribution and technical support operations at Uline, a leading distributor of shipping and industrial materials. This role exists to provide expert guidance to customers regarding product use, troubleshooting, and repairs. The representative ensures that customers get the most out of their Uline products, maintaining operational efficiency through effective technical support and repair services.

What you'll do

• Repair packaging tools and equipment, provide technical support via phone and email, coordinate repair parts and estimates, and act as a resource for internal departments.

What we're looking for

Skills & competencies

full-time

technical service

salem wi

uline

day shift

customer support

repair

troubleshooting

onsite

drug-free workplace

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, 401(k) with 6% match, bonus programs, paid time off, tuition assistance.

Why this role

Includes 401(k) with 6% match from day one, tuition assistance, and access to on-site fitness center and walking trails.

About the employer

Uline, Inc. is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.