Customer Service - Health Insurance
Employment type
Full-time
Work setting
On-site
Location
Dublin, OH
Schedule
Day shift
Posted
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Job overview
The Customer Service - Health Insurance role is an onsite position based in Dublin, OH, with potential for hybrid flexibility. Compensation is not specified, and this role supports the healthcare navigation team at Quantum Health. This role exists to help members navigate their healthcare journey by serving as a primary point of contact for benefits, claims, and provider inquiries. The representative advocates for members to ensure they receive affordable and effective care.
What you'll do
- Handle inbound/outbound calls, resolve member inquiries, provide guidance on healthcare plans, advocate for members, and collaborate with internal teams.
What we're looking for
- Skills & competencies
- full-timeday shiftdublin ohquantum healthcustomer servicehealth insurancehealthcare navigationonsitehybrid eligibleno weekends
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health/vision/dental, 401(k) with match, tuition reimbursement, paid sabbaticals, fitness center.
Why this role
Healthcare navigation focus, hybrid flexibility, comprehensive benefits package.
About the employer
Quantum Health is hiring for this role. Industry: Direct Health and Medical Insurance Carriers. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Direct Health and Medical Insurance Carriers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 32cab132-55d4-4d0b-b15c-6c733513b08b