Workplace Solutions Manager

Job overview

The Workplace Solutions Manager role is onsite in Washington, DC, with a stated pay range of $80,000–$90,000 per year. The role leads integrated workplace services for a corporate client location; SPS provides workplace support and business operations services to clients. The manager oversees the workplace experience and its customer-facing and operational services, leading teams and service partners while monitoring performance and budgets. The role contributes to client business success by coordinating service delivery, improving operations, and supporting an engaging and productive workplace.

What you'll do

• Develop workplace strategies and engagement programs
• oversee reception, concierge, conference, hospitality, visitor management, mailroom, shipping, office services, logistics, and workplace support
• coordinate executive visits, events, catering, office moves, and space changes
• partner with Facilities, IT, Security, and Food Services
• recruit, coach, and train teams
• manage vendors and service expectations
• monitor KPIs, SLAs, feedback, budgets, and operational metrics
• and report performance and workplace insights to client leadership.

What we're looking for

Skills & competencies

workplace solutions manager

washington dc

sps north america

workplace services

hospitality

reception

concierge

conference services

vendor management

team leadership

client stakeholders

$80k–$90k per year

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• learning and development
• recognition programs
• referral bonuses
• medical, dental, and vision coverage
• retirement plan with matching
• commuter and parking plans
• disability and life insurance
• and other optional insurance and discount programs.

Why this role

Combines front-of-house hospitality leadership with back-of-house workplace operations and client stakeholder management.

About the employer

SPS North America is hiring for this role. Industry: Office Administrative Services. Sector: 56.