Technical Support Agent (Video)
Compensation
$19 – $21 /hr
Employment type
Full-time
Work setting
On-site
Location
Austin, TX
Schedule
Day shift
Posted
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Job overview
The Technical Support Agent (Video) role is an onsite position located in Austin, TX. Compensation is $19.00 to $21.00 per hour, and this role supports the technical support team at Brivo. This role exists to provide high-quality technical support for video surveillance and access control systems. The agent contributes to the team by resolving customer issues via phone, chat, and email, and by testing new technologies.
What you'll do
- Accept support requests
- manage cases in ticketing system
- support sales teams
- test new technologies
- develop camera support files.
What we're looking for
- Skills & competencies
- full-timeday shifttechnical supportvideoaustin txbrivoonsite$19-$21/hrnetworkingcustomer service
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, vision, and dental plans, 401k with company match, unlimited Paid Time Off (PTO)
About the employer
Brivo is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.
Additional details
- Industry sector
- 51
- Industry
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
- Occupation code
- 15-1232.00
You'll be redirected to the employer's application page.
Listing ID: 32bed6a1-1215-484b-ab15-6fd74abbe0e3