Services and Support Coordinator

Job overview

The Services and Support Coordinator role is listed as onsite in Nashua, NH; compensation is not specified. The position supports Test and Measurement service solutions and service personnel at the Nashua facility, with a 24-month duration stated in the posting. The role exists to handle back-end service operations, including database maintenance, workflow tracking, internal order follow-up, and reporting. It contributes to service delivery by maintaining accurate records, supporting contractual processes, and coordinating with internal teams and, occasionally, customers.

What you'll do

• Enter and maintain data in operational systems
• communicate with internal teams and external customers to support service performance and contractual obligations
• respond to customer issues as needed
• handle a range of service and support requests
• use Windows, MS Office, Outlook, Teams, Excel, and database tracking systems
• document processes and work instructions
• work with reports and perform data analysis
• support service personnel with databases, workflow, and internal orders.

What we're looking for

Skills & competencies

services and support coordinator

test and measurement

service operations

database management

workflow tracking

internal orders

excel

teams

sharepoint

data analysis

nashua nh

24-month duration

Work arrangement

• Weekend coverage required

Why this role

The hiring manager clarifies that this is primarily internal back-end support, not a customer service job; Excel proficiency is needed.

About the employer

eTeam Inc. is hiring for this role. Industry: All Other Professional, Scientific, and Technical Services. Sector: 54.