Appointment Coordinator

Job overview

The Appointment Coordinator role is onsite in Providence, RI. Compensation is not specified. The position supports University Orthopedics’ Patient Access Center. This role helps patients access care by handling calls, scheduling and updating appointments, processing electronic referrals, and directing inquiries to the appropriate locations. Accurate registration and clear appointment preparation support a patient-focused experience and the department’s daily operations.

What you'll do

• Answer incoming calls
• register patients and enter demographic and insurance information
• coordinate with billing on eligibility and referral requirements
• triage appointment needs and schedule with the appropriate physician
• confirm appointment details and explain preparation requirements and cancellation policies
• process electronic referrals
• use Athena EMR to schedule and message providers and coworkers
• direct calls and perform administrative duties as assigned.

What we're looking for

Skills & competencies

appointment coordinator

patient access

patient scheduling

medical office

call center

athena emr

patient registration

electronic referrals

customer service

providence ri

university orthopedics

occasional saturday hours

Work arrangement

• Weekend coverage required

Why this role

Occasional Saturday hours; Spanish and/or Portuguese language ability is a plus; willing to train a strong candidate with relevant job-related experience.

About the employer

University Orthopedics is hiring for this role. Industry: Offices of All Other Miscellaneous Health Practitioners. Sector: 62.